The Service Factory Journey Canvas

FREE

The Service Factory Journey Canvas is a tool that offers a service organization a clear outline for identifying the roles, responsibilities, and capabilities critical for service production.

When an organization uses the Journey Canvas, it can identify capabilities and actions that cover the entire lifecycle, affording a smooth planned value chain and processes from end to end.

SKU: JSKU00023 Category:

Description

The Service Factory Journey Canvas is intended as a tool for: 

  • service offering owners,
  • service owners,
  • development managers,
  • service planners and designers, and
  • service owners and development officers.

The Canvas is useful in service design projects, design and development of service leadership and management processes, deployment and launch of new services, service productization projects, deployment and launch of new technologies, and design of different organizational changes.

Download contains

  • The Service Factory Journey Canvas in PDF format

The Service Factory Journey Canvas is part of the Justin CSM Library. The contents and document templates of the CSM Library are the same tried and trusted tools that Justin consultants use in their own client projects.

The Service Factory Journey Canvas by Justin Group Oy is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License. Based on a work at http://www.justin.fi/csmlib/.
Permissions beyond the scope of this license may be available at http://www.justin.fi/csmlib/.

Additional information

Creative Commons Attribution-NonCommercial 4.0 International (CC BY-NC 4.0)

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