4×4 Matrix

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The 4×4 Matrix can, for example, serve as a template intended for designing development and change projects, and service design. The Matrix is useful in planning measures and helps ensure that the required measures cover the necessary perspectives:

Four stages of delivery

  • Design
  • Construction and implementation
  • Deployment
  • Production

Four different capability areas

  • People and management model
  • Operating models
  • Tools and technologies
  • Business-critical information and integrations
SKU: JSKU00019 Category:

Description

The 4×4 Matrix is intended as a tool for: 

  • IT and digital managers,
  • service designers,
  • service managers,
  • service leaders,
  • process owners,
  • process managers, and
  • process developers.

The 4×4 Matrix is useful in service design projects, planning for a range of organizational changes, planning for new service deployment projects, planning of process deployment, and the planning of business system deployment, management and lifecycle, as well as new technology deployment projects.

Download contains

  • 4×4 Matrix in PDF format

The 4×4 Matrix is part of the Justin CSM Library. The contents and document templates of the CSM Library are the same tried and trusted tools that Justin consultants use in their own client projects.

The 4×4 Matrix by Justin Group Oy is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License. Based on a work at http://www.justin.fi/csmlib/.
Permissions beyond the scope of this license may be available at http://www.justin.fi/csmlib/.

Additional information

Creative Commons Attribution-NonCommercial 4.0 International (CC BY-NC 4.0)

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